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Cancellation & Refund Policy

  • 1. Cancellation
    • Once an order is paid for, it cannot be canceled. We strive to provide efficient and timely service, and once your order is placed and processed, it enters our fulfillment system immediately. Therefore, we regret that we are unable to accommodate cancellations after payment has been made.
  • 2. Refund Policy
    • Refunds will only be granted in the event that the ordered item is sold out and cannot be fulfilled by Cut W 减斤. If this situation arises, we will promptly notify you and issue a refund to the original payment method used for the purchase. Please note that refunds may take a few business days to reflect in your account, depending on your financial institution's processing times.

      We are committed to providing exceptional service and ensuring your satisfaction with every order. If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact our customer support team for assistance.